Privacy Policy
Last updated:
Note: This is the English version of our Privacy Policy. The English version is the authoritative version. If there are any discrepancies between translations, the English version shall prevail.
Introduction
BusCyprus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our transit services.
For information about how we use cookies and tracking technologies, please see our Cookie Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or contact forms
- Submit feedback or report issues
- Participate in surveys
- Use location-based features (with your permission)
Usage Information
We automatically collect certain information when you visit our website, including:
- IP address and browser information
- Pages visited and time spent on our site
- Device and operating system information
- Referring website information
- Search queries and route planning requests
- Location data (when you enable location services)
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our transit information services
- Deliver real-time bus arrival and departure information
- Enable route planning and trip planning features
- Improve and personalize your experience
- Process service requests and send related information
- Send administrative information and updates
- Respond to your comments, questions, and feedback
- Monitor and analyze usage patterns to improve our services
- Detect and prevent fraud or abuse
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in our operations (see Third-Party Services below)
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us at contact@buscyprus.cy.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use, how we use them, and how to manage your cookie preferences, please see our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
The following third-party services are integrated into our website:
- Google Maps - For map display and location services
- Google Places API - For location search and geocoding
- OneBusAway API - For transit data and real-time information
Location Data
When you enable location services, we may collect and use your location data to provide you with nearby bus stops, route planning, and other location-based features. This information is used solely for the purpose of providing transit services and is not shared with third parties except as necessary to provide the service.
You can disable location services at any time through your device settings or browser preferences.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at contact@buscyprus.cy.